Contacting You

When you register with us and give us your telephone number and email address (or whenever you wish to update your details), you are giving us your permission to contact you for medical reasons, when you have a review due, or regarding an appointment you may have, etc. When sending or leaving messages, we will just say that we are trying to contact you so you may call us back at a more convenient time. We may send a text message to your mobile number if we are unable to get hold of you or leave a message. We may also pass on your contact details on to other NHS or NHS-affiliated services when referring you. This is the minimum level of contact we must have in order to provide medical services to you.

Other options are for you to allow us to contact you with questionnaires/surveys about the services we provide or health services in the local area.

We will never pass your details on to any other person or organisation, except where stated above or if we are legally obliged to do so, unless you give us permission.